Each one costs UK operators hours, ratings, insurance excess or worse. Each one disappears when the human resources management becomes digital.
Employee data is scattered across spreadsheets, a filing cabinet and the manager's inbox.
Cost:Nobody can answer "show me their contract, start date and next of kin" without a hunt, three versions disagree, and the leaver's file is never closed off.
Fixed:One employee record per person - personal, employment, emergency, documents, absence, holiday, discipline and training on tabbed screens, scoped to the business and the manager's groups.
Sensitive data - National Insurance, bank details, medical notes - sits in plaintext spreadsheets and shared drives.
Cost:One lost laptop or shared link is an ICO-reportable breach of special-category data, and you can't prove who saw what.
Fixed:Names, address, date of birth, NI and passport numbers, contact details, bank account and Article-9 medical data are encrypted at rest, decrypted only where needed, with every access on an audit trail.
Contracts are printed, signed on paper, and never versioned.
Cost:A start date slips while a wet signature is chased, and when terms are challenged nobody can prove what was agreed or when.
Fixed:Issue a contract from a template, send a secure signing link, capture an e-signature with date and IP, counter-sign as the employer, and keep every superseded version with the current one flagged.
Disciplinary is handled ad hoc with no ACAS structure.
Cost:Warnings with no expiry, no record that the right to be accompanied was offered, no investigation trail - and a case you can't defend at tribunal.
Fixed:ACAS-aligned records - informal through to dismissal and appeal, warning expiry tracked and auto-processed, right-to-be-accompanied and investigation logged, appeals heard and recorded, a PDF for the file.
Holiday is tracked in a spreadsheet that never reconciles.
Cost:Carry-over disputes, two people off on the same shift, and statutory-entitlement mistakes you only find at year end.
Fixed:A holiday-year accrual engine that does the maths - FTE pro-rata for part-timers, long-service bonus, bank holidays handled by region, TOIL and lieu days, compulsory-shutdown deductions, carry-over with an expiry and a projected year-end balance - not a spreadsheet you reconcile by hand.
Right-to-work and document expiry quietly lapse.
Cost:Someone is working without a valid visa or an expired certificate, and the first you hear of it is an audit or an enforcement visit.
Fixed:Typed documents with an expiry and a 30-day warning, a right-to-work status on the record, confidential-document flags, and employee self-upload with manager review before anything is filed.
Every new starter is re-keyed - recruitment to HR, then again into scheduling and the time clock.
Cost:The same person set up three or four times, details that disagree between systems, and hours wasted on data entry instead of people.
Fixed:A hire from Recruitment becomes an HR record carrying their name, contact and start date; the people and positions you hold in HR are what the rota is built from and what the time clock and training measure against - entered once.
A subject-access or erasure request arrives and you cannot answer it.
Cost:A statutory deadline you'll miss, a manual trawl of inboxes and drives, and a compliance risk you can't quantify.
Fixed:A one-click subject-access export of everything held on a person, and a right-to-erasure that anonymises and soft-deletes behind a surname and password re-confirmation, with the whole request on an audit trail.
Staff constantly email HR and managers to change their address, bank or emergency contact.
Cost:Change buried in an inbox, updated late or never, and an out-of-date record when it matters most.
Fixed:An employee self-service portal - staff update their own address, contact, emergency contacts and communication preferences, upload documents and complete a medical questionnaire, with sensitive changes routed for approval.